Emails are answered Monday-Friday but we might take an additional business day to get back to you depending on how busy we are. Please make sure your email address is typed out correctly in the contact box.

Feel free to email us with any questions you might have about animals on the website or care for your animals purchased from us, however if you are looking for a quick response, the best way to contact us would be via phone.

Feel free to contact us from 11am-7pm EST.  We are in the office Mon-Fri

If you have an animal order with us, we will be contacting you by phone and/or email to schedule your shipment within 24 (business) hours of you placing the order. Please be patient with us as we get to your order.